Dr. Ecommerce

20 Dec 2000, Canada

Hi Dr. Ecommerce,

My question is : What about e-commerce and outsourcing ? Is there any connection or does the first one help the second to flourish?

Rachida.

Dear Rachida:

A lot of e-businesses use outsourcing for two reasons:

Outsourcing is a new trend in business. E-commerce is also a new trend in business. Hence, it is not at all surprising to find companies doing e-commerce and outsourcing.
E-Commerce facilitates outsourcing. Electronic orders to a merchant can immediately be sent to suppliers who can provide their relevant products or services necessary to fulfilling the order. At the same time, an e-business can outsource (for example) help-desk answering services from Ireland, software programming from the Czech republic, web site maintenance from Belgium and management consultancy from Britain. But, because the face of the company is on the Internet, customers need never know that a small business is in fact outsourcing almost everything from the various suppliers around the globe.

Good luck,

Dr. Ecommerce